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Privacy

EGS Energy Limited is committed to preserving the privacy of all visitors to www.egs-energy.com.  Please read the following to understand how we use and protect the information that you provide to us.

By using and/or registering on this site or contacting us by email or through this site, you consent to the collection, use and transfer of your information under the terms of this policy.

Information Collection

When you visit or register details on www.egs-energy.com you may be asked to provide certain information about yourself including, but not limited to, your name and email address. We may also collect information about your usage of our website, as well as information about you from messages you post to the website and emails or letters you send to us or information gathered during telephone conversations with you, when you use certain services and/or when you visit our web pages.

Use of your Information

Your information will enable us to customise content for you, answer your queries and contact you for user feedback.  We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

In particular we may use your information to contact you for your views on our website and to notify you occasionally about important changes or developments to the site. Further, where you have consented, we might also use your information to let you know about other services which we offer, which may be of interest to you and we may contact you by post, telephone or fax, as well as by e-mail.  If you change your mind about being contacted in the future please let us know by contacting us at our contact details set out below.

Information Sharing and Disclosure

The information you provide to us will be held on our computers in the UK and may be accessed by or given to our staff and third parties who act for us, for the purposes set out in this policy. We may further use this information for any purposes set out in this policy, including monitoring, management purposes or for other purposes approved by you through your use of the website.

We may also pass aggregate information on the usage of our site to third parties but this will not include information that can be used to identify you.

Finally if our business or company or any part of it enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to use without your consent.

Accessing and updating

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date.  If you wish to do this, please contact us as we are the data controller for this information.  We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Confidentiality and Security

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.  We may retain your information for a reasonable period or as long as the law requires.

Changes to this Privacy Policy

We may change our privacy policy at any time without having to give you prior notification. Any changes to our privacy policy in the future will be posted to the site and/or, where we think it is appropriate, through email notification.

Contact

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to:

The Managing Director
EGS Energy Limited
13 North Parade
Penzance
Cornwall
TR18 4SL

This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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